Top Stories of Week #31

Unlock the latest e-commerce trends and industry insights with aCommerce. The largest e-commerce enabler in Southeast Asia. Stay up-to-date, get informed, and make better decisions for your business.

aCommerce Poll Results – What is the reason that makes you abandon an online shopping cart?

The number of customers leaving e-commerce sites after adding an item to their cart is at an all-time high.

To help brands gain more insights and understand this phenomenon better, we asked our followers: what is the reason that makes you abandon an online shopping cart?

54% answered high additional costs
Over half of the respondents agreed that unexpected costs added when putting an item in the cart can drive them away from the site.

19% answered complicated checkout process
Every added step slows customers down and makes it more difficult for them to complete the order, leading them to abandon the cart.

14% answered forced account creation
Forcing users to create an account to check out can turn some customers away, as it makes the shopping experience less seamless.

13% answered lack of payment methods
Customers like to use their preferred payment method when shopping online, and some choose not to complete the payment due to the lack of available options.

Leadership Insights – Roberto Kauffmann

Our Chief Product Officer, Roberto Kauffmann-Dev, shared his insights into what aCommerce is like and gave important advice to young professionals.

In our #LeadershipInsights series, we uncover the story behind the career of our management team and their business success, intending to cover inspiring topics such as:

✓ Where it all began
✓ The turning point in their career
✓ Leadership styles
✓ Current challenges
✓ Advice for young professionals

Delve into their journeys, and gain real insights that you can apply to help advance your career.

Webinar by 2C2P and Amazon Web Services

Last week, our Group Head of Business Development & Partnerships, Tom Srivorakul represent aCommerce as a speaker at a webinar with our partners at 2C2P and Amazon Web Services (AWS).

Together with the esteemed panel, Tom shared his insights on:

✓ Payment trends and strategies for a borderless #ecommerce world
✓ Market entry and expansion tips
✓ #Omnichannel customer journeys, demographic analysis & unified customer service
✓ Building #social communities and tracking the social sentiment

In case you missed it, click below and sign up for the FREE webinar recap:

Should E-commerce Merchants Have A Physical Presence

Over 30% of shoppers are more likely to shop online if they can return to a physical location, with convenience and the immediate need for satisfaction as the main drivers for sales.

Read more on how targeted physical strategies could be a step in the right direction for some e-commerce businesses.

Shopee Awarded aCommerce as a Premium Enabler for Q2 2022

We are proud to announce that for 3rd consecutive quarter, aCommerce has received Premium and Certified badges from Shopee‘s Certified Enabler Program 🏆 🎉

It’s amazing to be recognized for actively growing our brand clients on the Shopee platform in Thailand 🇹🇭, Indonesia 🇮🇩, the Philippines 🇵🇭, Singapore 🇸🇬, and Malaysia 🇲🇾.

Our team has a proven track record of brand growth excellence, client success, and outstanding operational services in the following areas:

✅ Warehousing
✅ Order fulfillment
✅ Shop operations
✅ Listing management
✅ Digital management
✅ Marketing
✅ Customer service

We thank our brand clients for their consistent trust and true partnership.

We also thank our teams for striving toward outstanding results, for performing to the highest standards, and for your unrelenting focus on our client’s success. And big thanks to the team at Shopee for their support and partnership.

Market Insights – Top 10 Report

How did your category perform in week 30? Check out EcommerceIQ Market Insights’ Top 10 Report and find out!

aCommerce Weekly Newsletter

Over #9600 subscribers have already joined aCommerce Linkedin #Newsletter!

Stay up-to-date with the latest e-commerce trends from #Week31:

#NewAwards – aCommerce Received Shopee’s Best Performer Enabler Award and Lazada’s Top-tier Enabler for Q2 2022.

#NewForecast – The Future of Seamless Shopping in APAC.

#LeadershipInsights – Advance your career with real insights from aCommerce Management team.

#aCommercePolls – What is the reason that makes you abandon an online shopping cart? 

#aCommerceCareers – Take your career to the next level with aCommerce!

#MarketInsights – Discover this week’s Top 10 Best-Selling Brands in Southeast Asia.

#Share our aCommerce Newsletter with your colleagues and friends and keep them informed.

#Comment and share your insights about the topics we covered this week.

Trust is the Key to Success in Digital Society

87% of Thais reported shopping experience is as important as products or services, and about 88% would recommend brands to others if they received excellent services, according to a new survey.

Read more on how your brand can boost engagement and sales by bridging the gap between online and offline services and providing a personalized experience to consumers.

#LifeAtaCommerce – Azim, P&P Team

At aCommerce, we believe that teamwork begins by trusting your teammates. We encourage our team members to be themselves and share their ideas as collaboration builds better and stronger #aTeam.

Thank you, Azim Lamit, for sharing your perspective on what it’s like to be a part of the #aTeam. We look forward to what the future has in store for us as a team and a company.