Top Articles of the Week
Boosting E-Commerce by Optimising Online Customer Experience 30% of customers stated that they will pay more for excellent service, a...
World
Online Retail Leverages the Conveniences of AI
E-commerce benefited enormously not only from the COVID-19 pandemic, but also from the convenience offered by new technologies, such as...
Elevate Your Customer Experience Management Game
Companies with top Net Promoter Scores or satisfaction rankings for three or more years grow revenues about 2.5 times faster...
Boosting E-Commerce by Optimising Online Customer Experience
E-commerce activity has jumped in Hong Kong, with 52% of all purchases done online since the start of the pandemic,...
The Future of the Retail Industry
The industry continues to evolve with significant increases in e-commerce and trends in omnichannel shopping experiences. 2022 is the year...
Top Articles of the Week
Global B2C E-Commerce Market to Exceed 7.5 trillion by 2030 The global B2C e-commerce market size is projected to surpass...
Google Multisearch: Search With Text & Images
Google launched a new way to search the web using text and images at the same time. The new, AI-driven...
Standing out in the customer experience economy
Since 2020, brands and retailers have increased investment in customer experience (CX) online. It is a huge part of brand...
Global B2C E-Commerce Market to Exceed $ 7.5 trillion by 2030
A report by Precedence Research projects the global B2C e-commerce market size to surpass $ 7.45 trillion by 2030, growing...
Top Articles of the Week
aCommerce Partner Brands - Consumer Day 3.15 Congratulations to all our brand partners for massive success in the first-ever Shopee...
